Terms & Conditions

Last updated: 11/05/2026

These terms set out the basis on which Wanted! Marketing ("we", "us", "our") provides services to you ("the Client", "you", "your"). By engaging us — whether by signing a proposal, paying a deposit, or confirming a project in writing — you agree to be bound by these terms.

Please read them carefully. If anything is unclear, get in touch before you confirm a project.

1. About us

  • Business name: Nick Stein trading as Wanted! Marketing

  • Address: Flat 1 Northways, 10a Lavant Road, Chichester, West Sussex, PO19 5RQ

  • Email: nick@wantedmarketing.co.uk

2. Our services

We provide marketing, design and content services to businesses in the events industry and beyond. This includes website design, brochure design, branding, copywriting and content creation.

The specific work we'll do for you ("the Project") will be set out in a written proposal, quote or scope document, which forms part of these terms.

3. Quotes and acceptance

  • Quotes are valid for 30 days from the date issued, unless stated otherwise.

  • The Project is confirmed once you have (a) accepted the quote in writing (email is fine), and/or (b) paid the invoice.

  • Any work outside the agreed scope — additional pages, extra revision rounds, new sections — will be quoted separately and added to the final invoice.

4. Fees and payment

  • Unless otherwise agreed in writing, the full invoice is payable before work begins.

  • For projects over £2,500, we may agree a phased payment schedule in the proposal.

  • Invoices are payable within 7 days of the invoice date.

  • All prices are in GBP and are not inclusive of VAT.

Late payment

If an invoice is not paid within 7 days, we reserve the right to:

  • Pause all work on the Project until payment is received.

  • Charge interest at the statutory rate of 8% above the Bank of England base rate, in line with the Late Payment of Commercial Debts (Interest) Act 1998.

  • Withhold delivery of final files, source files or website access.

5. What we need from you

To deliver your Project on time and to a high standard, we'll need you to:

  • Provide content (text, images, brand assets, logins) by the dates we agree.

  • Respond to questions, drafts and revision requests within a reasonable timeframe (typically 5 working days).

  • Nominate a single point of contact for the Project.

  • Give clear, consolidated feedback rather than piecemeal changes.

If we're held up waiting for materials or feedback for more than 30 days, we may pause the Project and ask for the balance to be settled, with any remaining work picked up later at our then-current rates.

6. Revisions

Each Project includes two rounds of revisions at the design/draft stage, unless your proposal states otherwise. Further revisions will be charged at our standard rate.

"Revisions" means refinements to the work as briefed — not changes to the original scope or direction.

7. Timelines

We'll agree on an estimated timeline in your proposal and do our best to stick to it. However, delivery dates depend on:

  • Timely feedback and content from you (see section 5).

  • The complexity of revisions requested.

  • Factors outside our reasonable control (see section 11).

Timelines are estimates, not guarantees, unless specifically stated as a fixed deadline in your proposal.

8. Intellectual property

  • All work remains our property until the final invoice is paid in full.

  • Once paid in full, ownership of the final delivered work (final website files, final brochure PDF, final logo files, final content) transfers to you.

  • Source files, working files and unused concepts remain our property and are not included unless specifically agreed in writing.

  • Any third-party materials (stock photos, fonts, plugins, templates) are licensed to you under the terms set by the third party. Where ongoing licence fees apply (e.g. premium plugins, font licences), these are your responsibility from handover.

  • You confirm that any content you supply (text, images, logos) is either owned by you or properly licensed, and you indemnify us against any claim arising from third-party rights in that content.

Portfolio rights

We reserve the right to feature the Project — including screenshots, mockups, before/after comparisons and a brief case study — in our own marketing (website, social media, brochures, awards entries). If any part of the work is confidential, please tell us in writing before the Project starts.

9. Hosting, domains and third-party accounts

  • Unless specifically agreed, you are responsible for your own domain name, hosting account (e.g. Squarespace), email service and any third-party subscriptions.

  • We can set these up on your behalf, but the accounts will be in your name and the costs are payable directly by you to the provider.

  • Once the Project is complete, you take over responsibility for keeping these accounts active, paid and up to date.

10. Cancellation

  • By you: You may cancel the Project at any time in writing. Any payments and deposit payments are non-refundable. If you cancel after we have begun further work, you'll be invoiced for all work completed up to the point of cancellation at our standard rates.

  • By us: We reserve the right to end a project if you breach these terms, fail to pay an invoice, or behave in a way that makes the working relationship unworkable (e.g. abusive conduct). In that case, you'll be invoiced for work completed to date.

11. Things outside our control (force majeure)

We are not liable for delays or failures caused by events outside our reasonable control, including illness, power or internet outages, third-party platform failures (e.g. Squarespace downtime), natural disasters, or government action. Where this happens, we'll let you know as soon as possible and agree on a revised timeline.

12. Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or anything else that cannot be excluded under English law.

Subject to that:

  • Our total liability for any claim arising from the Project is limited to the total fees paid by you for that Project.

  • We are not liable for any indirect or consequential losses (loss of profit, loss of business, loss of opportunity, loss of data).

  • We are not responsible for the commercial performance of the work (e.g. how many bookings your new website generates) — this depends on many factors outside our control.

13. Confidentiality

We treat any non-public information you share with us — business plans, pricing, client lists, login details — as confidential, and won't share it with third parties except as needed to deliver the Project. The same applies in reverse to anything we share with you about our methods, templates or pricing.

14. Changes to these terms

We may update these terms from time to time. Any changes will apply to Projects confirmed after the date of update. The current version will always be available at www.wantedmarketing.co.uk/terms-conditions.

15. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact

Questions about these terms? Email nick@wantedmarketing.co.uk.